Thursday, August 15, 2013

Error When Opening Attachments In Outlook

In Outlook 2003, 2007, 2010 and 2013 you receive the below error when trying to open an attachment;

"Outlook 2010 Cannot Create File, Right-click the folder you want to create the file in, and then click properties on the shortcut menu to check your permissions to the folder"



Open the registry editor (Start-Run-REGEDIT) and find the following keys;
Outlook 2003

Value Name: OutlookSecureTempFolder
Data Type: REG_SZ
Outlook 2007, 2010 and 2013

Value Name: OutlookSecureTempFolder
Data Type: REG_SZ
The OutlookSecureTempFolder key contains the path to the Secure Temp Folder, so all you have to do is copy the path and paste it into a Windows Explorer window and press enter.
Once the folder opens, select all files (CTRL+A) and delete them.
NOW DON'T WORRY! You haven't deleted the files, just the temporary copies :)
Restart outlook and your problem should be solved!